SA
SF Autonomous Drivers

HR Assistant

Job Duties:
-Serve as the first point of contact for leave, disability, and accommodation related questions
-Resolve queries by referring to documentation such as frequently asked questions and standard operating procedures and escalate when these cannot be resolved
-Build customer trust through empathetic personalized conversations
-Receive queries via phone, email or chat and log contacts into the shared service case management system

PREFERRED QUALIFICATIONS:
-4+ years of Case/Claims Management or equivalent experience
-Basic US legislation Leave of Absence and Accommodations knowledge.
-1 year of Leave and/or Accommodations experience, to include: previous work in a leave of absence and/or disability claim management role, reviewing cases for eligibility, and establishing/executing a case management plan.

Professional Background Possibilities:
-Insurance Claims
-Medical Claims
-Escalation Specialist

Job Types: Full-time, Contract

Benefits:

  • 401(k)
  • Dental Insurance
  • Health Insurance
  • Paid Time Off
  • Vision Insurance

Schedule:

  • Monday to Friday
  • Weekends

Experience:

  • Case/Claim Management: 4 years (Required)
  • Leave or Accommodations: 1 year (Required)

Work authorization:

  • United States (Required)

Contract Renewal:

  • Possible

Full Time Opportunity:

  • Yes

This Company Describes Its Culture as:

  • Detail-oriented -- quality and precision-focused
  • People-oriented -- supportive and fairness-focused
  • Team-oriented -- cooperative and collaborative

Benefit Conditions:

  • Waiting period may apply

Work Remotely:

  • Yes

Please mention that you come from HireForThem when applying for this job.

Posted 1 month ago

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